YOUR FRIENDS IN THE CONSTRUCTION BUSINESS

Overview

Concierge Home Services is a simple, membership-based service.

"We know homes. Our experience and expertise helps us to see things many homeowners cannot. Our members know we are always here for them — to help them protect and care for their investment."

— Harry Braswell, President, LEED AP

Have you ever asked a friend, “Do you know of a reliable contractor who is both affordable and trustworthy to do this small project around my house? I can’t find anyone who is interested in doing it.”

We realize how frustrating AND common this situation is, which is why we started Concierge Home Services. Concierge Home Services is a simple, membership-based service. As a new member, you will receive a whole-house photographic inventory of your home’s structure and systems, including HVAC, plumbing, electrical and roof systems, and a service plan priced and tailored to your home’s needs. Membership fees are $150 the first year, and $25 annually thereafter. Once you are a member, call us, and we’ll be there. It’s simple -- $75 per hour for one of our extremely qualified handymen, and a 20% charge on materials and subcontractors. That’s it.

Carpentry, plumbing, exteriors, HVAC, electrical, and maintenance… we do it all. In fact, it is our policy to always find an answer or solution for you. If we can’t take care of the project in-house, we can tap into our extensive network of subcontractors and vendors to find a solution.

As a division of Harry Braswell, Inc., we have the resources of a large construction company and the reputation for excellence and trust that comes with more than 30 years in the business.

Handyman

Our handymen are true craftsmen, and always cost just $75 per hour.

We make it a priority to find a solution to every problem our member homeowners encounter. We leverage expertise across many disciplines and a vast network of trusted subcontractors and suppliers. If you're not happy with the finished product, we'll always work with you to make it right.

Our members receive preferential rates for signing up. We bill for our talented group of craftsmen at a standard rate of $75 per hour for most handyman services. If we need to bring in a subcontractor or purchase materials, we bill an industry-standard 20% charge on each.

Maintenance

Every six months, we perform a specified set of routine maintenance services at a scheduled visit.
Plans start at $175 per visit, plus materials, depending on the size of your home.

Semi-Annual Services

Every six months

Filters - Air (HBI supplied)
Filters - Water (owner supplied)
Replace burned out bulbs (owner supplied)
Inspect pilot lights for gas appliances
Visual inspection of exhaust venting systems
Smoke/CO detector test (not checked if connected to alarm system)
Inspect railings/grab bars
Clear area drains
General safety/security inspection
Inspect caulking at tubs/showers/counters

Spring Only Services

Every 12 months

Dust refrigerator coils
Flush water heater
Inspect/clean dryer vent
Turn hose bibs ON

FALL ONLY SERVICES

Every 12 months

Inspect/test sump pump
Turn hose bibs OFF
Smoke/CO detector batteries (HBI supplied)

Our Team

Tim Glitzner

Production Manager

Tim manages field operations for Concierge Home Services. He has worked with Harry Braswell, Inc. for nearly 20 years, and is one of our most senior and experienced superintendents. A jack of all trades, Tim loves solving problems, and has a reputation for getting clients across the finish line!

Kim Carr

Assistant Project Manager
LEED AP

Kim helps manage the office operations of Concierge Home Services. She has worked with Harry Braswell Inc for nearly a decade, and is our in-house expert on green construction. A graduate of William & Mary, Kim brings a wealth of both residential and commercial construction knowledge to the team.

Testimonials

“Discovering Concierge Home Services was our best find of 2015! We had two projects: replace a rotting backyard pergola covered by an almost 30-year-old wisteria vine and replace a crumbling brick garden wall and walkway. Several capable contractors said the pergola could not be rebuilt without sacrificing the wisteria. Then we found Concierge Home Services. Harry and Brendan said they had the master carpenter on staff that could do it. Kevin took the old pergola apart piece-by-piece while supporting the wisteria. The new lumber was carefully inserted to create a structure that is not only well-built, but beautifully crafted…the wisteria remained intact and bloomed on schedule! The cost? Less than some bids, and extremely competitive with the rest. For the wall and walk, CHS brought in masonry experts from its network of professionals and supervised the job from inception to completion. The work, from removing the old material to properly prepping the space for new construction to the laying of the brick was done to the highest standard. The end result is beautiful and a constant source of compliments.”

— Cheryl G., Alexandria, Va.

“It’s great to be a member of Braswell Concierge Home Services! In addition to help with smoke detectors, light bulbs, etc, I now have a quarterly appointment to repair anything else that may pop up. Even more importantly, I have a company who has detailed every aspect of my home and can alert me when problems arise that I may not even be aware of. Living in a home that was built in 1935, this is especially helpful. As always, the customer service is top notch!”

— Kathy M., Arlington, Va.

“I have been enrolled in the Concierge Services since its early days and have had superb service. The initial review of needs in my house went smoothly, showing me several things that needed work. I was able to get an initial round taken care of efficiently at a reasonable price, including electrical work, furniture transfer, door rehanging and basement cleanup. I most appreciated the rapid response to my need for a stair chair: procurement and installation was completed in four days! I feel confident I can call and get good help in very short time in dealing with household urgent tasks.”

— Dale G., Alexandria, Va.

“Living in a house built in the early 1930’s, it seems the ‘handyman’ list is ongoing and endless. After signing up to be a Concierge Home Services member, Brendan helped me to prioritize the repair and home maintenance jobs that I had put off doing myself for many years. In a timely, efficient manner, he then coordinated the crews necessary to complete each and every job. I could always expect trustworthy workers and a job well done. It brings peace of mind knowing that I can always count on Harry Braswell, Inc. to help me with any future home repairs and/or maintenance.”

— Mary Jane P., Alexandria, Va.

“With a house that is nearly a century old, stuff happens and when it does, CHS is the first call we make. After managing three major home additions and numerous smaller projects over the last 27 years, we recognize and appreciate quality craftsmanship. We are delighted to work with professionals who are committed to getting it right. Who respect our home as much as we do. And to a person, are unfailingly nice to be around. That’s why we are members of CHS. As recent retirees, we spend money with far less abandon than when we were working; every dollar that we have entrusted to CHS has been a great investment in our home.”

— Sue W., Alexandria, Va.

One Call. One Rate. Any Project, Repair, or Care.

YOUR FRIENDS IN THE CONSTRUCTION BUSINESS

Overview

Concierge Home Services is a simple, membership-based service.

"We know homes. Our experience and expertise helps us to see things many homeowners cannot. Our members know we are always here for them — to help them protect and care for their investment."

— Harry Braswell, President, LEED AP

Handyman

Our handymen are true craftsmen, and always cost just $75 per hour.

Carpentry

Exteriors

Plumbing

Electrical & HVAC